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FAQ
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When do orders ship?Orders are shipped within 3 business days. Orders ship Monday through Friday. Orders are not shipped or delivered on the weekends or holidays. Orders placed after 4pm will be shipped out the next business day.
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I have a problem with my order, who do I contact?You can send an email to info@theameirecan.com and we will get back to you as soon as possible.
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Do you ship internationally?Currently we ship only within the United States.
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Which shipping company do you use?We use USPS and UPS.
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Can I return an item?Yes! If the item is damaged or defective, please call us immediately. Damage claims must be filed within 7 days of receipt of goods. We are happy to accept returns or make an exchange within 60 days of you receiving your order. *Exceptions: Earrings Returns are not accepted after 60 days. To be eligible for a return, the item must be in the same condition that you received it, unused, undamaged, tags on, and in its original packaging. You are responsible for returning the item(s) back to us. Make sure to include the original packing slip with the return shipment and the reason for the return. You MUST provide us with the original receipt in order for us to issue a return payment, store credit, or an exchange. Please contact us at info@theameirecan.com with any questions.
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Do you sell gift cards?Yes! We sell virtual e-gift cards that are emailed to the person of your choice. You can find your gift card(s) under ‘About’ in the main menu or you just go here.
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I want to send your product as a gift, can you include a gift reciept?Sure thing. Just add a note with your order and we’ll take care of the rest.
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Do you offer gift wrapping?Yes, we do. It's free! Just make sure to add gift wrapping to your cart. It will look very similar to the picture below.
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How can I get in touch with you?Lots of ways! You can email us at info@theameirecan.com. You can call us at 309-530-4569 or 785-473-8867. And there's always Facebook.
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